MaplePrimes - answers and comments on Question, problem with kernel connection

contact Maplesoft support

roman_pearce — Sat, 14 Oct 2006 23:20:02 Z

Firewall is the only thing I can think of, and you mentioned turning that off. You should contact Maplesoft's tech support (see http://www.maplesoft.com/support/).

libgmp.dll error

Scott03 — Fri, 08 Dec 2006 03:13:42 Z

The error for the libgmp.dll come from the processor not being recognized. You can get around this error by copying the libgmp.dll from the 'C:\Program Files\Maple 10\bin.win\GENERIC' folder into the 'C:\Program Files\Maple 10\bin.win' folder. As for opening up Maple 10 and getting the "Unable to connect to Kernel", the majority of the time this caused by the firewall. One thing you have to make sure that you don't have 2 (or more) firewalls running (like a Windows firewall along with something else) that could continue the problem. I would suggest going to all the firewalls and allowing the following file access past the firewalls: ..\Maple 10\jre\bin\maple.exe ..\Maple 10\bin.win\mserver.exe ..\Maple 10\bin.win\cwmaple.exe ..\Maple 10\bin.win\cmaple.exe As for the error that Chris_B brought up, I would suggest contacting Maplesoft Technical Support concerning that. Scott

Just in case, a new answer to an old question.

Axel Pavillet — Wed, 08 Sep 2010 02:15:42 Z

This question is old but the message "kernel connection not available" is still frequent for Maple 14 as I saw googling "MAPLE 14 kernel connection not available".

I get the message after they upgrade to Maple 14 on a license server. Disabling Windows 7 firewall was my first option but failed to solve the problem. It was an install mistake pointing me to the old MAPLE 13 license server.

Now, what can be useful here, is that I got to the solution trying Maple 14 Classic Worksheet: in that case the interface is ugly, yes, but the message is way more informative, telling exactly where the problem was. I have no idea if it would work for other problems but it is worth a try.