Slow Help menu in Maple 12 under Mac OS X 10.5

Posted on 2008-06-02 13:08 By Celemourn (7)

Categories:

Maple Commons general technical discussions

When I click on the help menu, Maple hangs for a second or two (spinning beach ball) before it shows the menu. None of the other menus exhibit this behavior, and the help system opens very quickly if I use the button on the button bar, rather than the menu. Is anyone else experiencing this? Any workarounds?

Thanks,

Paul

ps, MacBook Pro, 2GB ram, OS X 10.5.2, 320GB hard drive.

Same problem

Comment on 2008-08-28 01:39 from mmurray (6)

I just updated to Maple 12 and have the same problem. Did you find a solution ?

Thanks - Michael

MacBook, 2.2 GHz, 4gb RAM, 250 GB hard disk, Mac OS X 10.5.4

got similar problem on pc.

Comment on 2008-08-28 08:32 from becca (

36)

got similar problem on pc. maple 12 regularly crashes when i search the help menu. never had this problem under maple 11. currently have both maple 12 & 11 installed (maple 12 just a demo whilst I decide whether to buy) but the guys at maple assured me this wouldnt cause a problem

Submit an SCR

Comment on 2008-08-28 12:04 from Tim Vrablik (

69)

Thanks for posting this. I have notified the product manager and it will be looked into.

In the future, if you are experiencing problems with your software you can always file a Software Change Request (the link is in Navigation window under Create Post). By doing so it will enter your request into our database and will ensure that someone will look into it.

You can still feel free to post your findings in here for discussoin though.

For what it's worth I have

Comment on 2008-08-28 19:50 from mmurray (6)

For what it's worth I have 11 still installed as well.

I bought 12 but I thought I would leave 11 on until I am sure 12 is working as having something work during a demo to 320 first years is not good :-(

Michael