After using many versions of TA over many years on our own servers, we are considering paying for Maplesoft to host TA. Can anyone offer any experience of using TA hosted on Maplesoft servers? We can think of many good reasons to change but are there any downsides? Is remoteness a problem, speed of access? We have a fairly typical university central computing service dept.
I understand that the way the hosting system works is that more than one server is devoted to the task and, if there is a problem, this is picked up and service is switched to a reserve server. This leaves the user with no apparent break in service. Is this the case?