Question: Reporting Maple issues

Just to clarify, so if an issue is brought up here in mapleprimes there is a possibility that it will go un-noticed by maplesoft?

I realize some issues brought up by people are sometimes solved within, but there is an occassional request for input from maplesoft on these forums that go un-answered.  Just recently a question only maplesoft could answer here and there has been no reply http://www.mapleprimes.com/posts/123111-Maple-1501

I am going to guess that there are a least a few people designated at maplesoft to browse these forums but I am going to also guess that is not always the case.  And as you pointed out, one should use the submit a software change request should be filed  -  I always thought that was for serious bugs that were found, but I think sometimes users talk about it here and it is not submitted as a bug until it is certain that it's not working right.  Of course the issue may not even get submitted, and of course someone from maplesoft may also miss an issue being talked about.