Question: Unexpected symbols when typing simple operators


I have used Maple almost daily for the last four years, but a few days ago two students approached me with an issue I had never encountered before. However, it had happened to both of them within a few weeks.

They described the issue as follows: When they opened a random Maple document and they tried to type in simple operators (like +, - or *), Maple would instead write an odd symbol, which none of them recognised as a mathematical symbol.

As they could not find a way to solve the problem within Maple, they tried restarting their computers. When they afterwards reopened Maple, the problem was gone and the operators worked as expected again. Neither of the students has experienced the issue since.

During the last few days, I have been trying to replicate the issue myself without success. Therefore, I also don't have any screenshots to share, so hopefully my simple explanation is enough.

My questions are: Has anyone heard about this issue before? Does anyone know what might have caused it? Is there a way to replicate it and/or prevent it from happening again in the future?

I hope someone is able to clarify it a bit for me! :)



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