How to Change LogIn Email Address When That Email Is DEAD?

Question:How to Change LogIn Email Address When That Email Is DEAD?

Posted: NeillSmith 187 Product: MaplePrimes

November 01 2022

My old company went belly up during the COVID period. My old email address is now dead as a doornail.

I can login to MaplePrimes using the old email address, post questions, etc.

However, I can't change my account email address becaue Maplesoft sends a verification message to the OLD email address.

If I post a question, I can read the replies here. However, any replies sent to my OLD email address just disappear.

How do I change my account email address under this situation?

Thanks.

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