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Question: email via maplesoft.com: contact autor not working

Question:email via maplesoft.com: contact autor not working

C_R 3042 MaplePrimes
January 18 2025
3

I tried to contact an author using the menu item more->contact autor.

I got the following back from postmaster@maplesoft.com

The IP-adress 199.71.183.16 (domain maplesoft.com) does not match the IP-adress of my mailprovider.

The authentification of the mailprovider works when I send directly from this mailprovider to gmail accounts.

Is this a known issue when sending via maplesoft.com or only temporary?

Is gmail too restrictive?
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