Question: Problem with permanently deleted

Hello,

 

I have an issue while permanently deleting students from the system, the MapleTA 4.0 enviroment report this error:

An unknown error occurred when uploading the roster file: "com.maplesoft.mapleta.persistence.service.profiles.exception.ProfileServiceProviderException: org.hibernate.exception.ConstraintViolationException: could not execute update query". Please see the roster.log file for more details. 

Does anyone know how to solve it? 

I will upload the data from my log soon, because the sys-admin haven not send it yet.

 

Thanks,

 

PD: It has been a long time, even the forum looks different.

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