On this week I asked Maplesoft Customer Service for help. Here is our correspondence
(Only the purchase code and e-mail addresses are censored. PS. Also the last name of Kari was deleted by Bryon Thur on 28.08.2015.).
I think this is of interest for many Maple users. I have got some experience contacting
with Kaspersky Antivirus (They helped me by the use of indices of my comp.) and ABBYYLingvo
(They helped to install an ABBYYLingvo vocabulary on my phone.) so I can compare and
make conclusions.


From:
Sent: August-15-15 4:44 AM
To: Maplesoft Customer Service
Subject: Customer Service Request: (Web) Installation questions

Hello,
After upgrading my Windows 7 HB 32-bit to Windows 10 I cannot uninstall my Maple 16 PE.
 It cannot be uninstalled by neither Start/Parameters/System/Applications nor
Uninstall in C/ProgramFiles/Maple 16.
The Uninstall option is not seen in Maple 16 as application.
Also the overinstallation of Maple 16 does not work.
Waiting for your feedback.
Sincerely,
Markiyan Hirnyk
------------------------------------------------------------------------------------------------------

Dear Markiyan Hirnyk,

Thank you for contacting Maplesoft.

Maple 16 is not officially supported on Windows 10 but I have added an activation to your
existing Maple 16 Personal Edition purchase code: XXXXXXXXXXXXXXXX to see if reactivating
your license fixes the issue.  If reactivating doesn't give you access to Maple 16, please
send me the exact wording of any error messages that you receive so that I can send
 the information to our Technical Support Team so that they can investigate further.

Kind regards,

Kari
Maplesoft
Customer Service
-----------------------------------------------------------------------------------------------------------
Hello Kari,
Unfortunately, neither the  reactivation of my Maple 16 PE by XXXXXXXXXX nor its uninstallation
do not succeed for me. See the error communications in the attached screens (both in one file) screens_1_2.docx.
It should be noticed that Maple V Release 4 works on Windows 10 of my comp without any problems.
Regards,
Markiyan Hirnyk

--------------------------------------------------------------------------------------------------------
Hi Markiyan Hirnyk,

Thanks for your response.
I am forwarding your information to our Technical Support Team.
A representative will contact you soon.
Kind regards, Kari
Maplesoft Customer Service
------------------------------------------------------------------------------------------------------------
Hello Markiyan,

This error is usually caused by a Windows permissions setting. To fix this, please do the following:

1. Ensure that all Maple programs are completely closed.
2. Click on your Start Menu and go to the 'Programs' > 'Maple 16' > 'Tools' folder.
3. Right click the 'Activate Maple' icon and choose 'Run as administrator'.
4. Activate Maple using your purchase code and this should fix your issue.

Please let me know if you continue to experience any troubles.

Regards,

Chris
Technical Support Analyst
--------------------------------------------------------------------------------------------------------
Hello Chris,
Following your directions, I have just reactivated Maple 16, but my problem is not solved.
To shed light on the situation, my Maple 16.02 works properly,
but I cannot uninstall it after upgrading to Windows 10 Home 32bit.
See the screens in the attached file screen.docx .
Regards,
Markiyan Hirnyk
----------------------------------------------------------------------------------------
Hello Markiyan,
If you are seeing error messages about Maple still being open,
 I would suggest you try to restart your PC and then attempt the uninstall again to ensure
that you do not have any lingering Maple programs running. Please let me know
if you still see this message after restarting.

Regards,

Chris
Technical Support Analyst
------------------------------------------------------------------------------------------------------
Hello Chris,
This does not help too. My guess is execution failure when Maple 16 was installing.
Because of that reason the Maple 16 installer did not create Maple uninstaller in my Maple 16.
 See the attached screen of the uninstall folder in C:/ Program Files/ screen_3.docx.
Regards,
Markiyan Hirnyk
--------------------------------------------------------------------------------------------------------
Hello,
If you think that you have a corrupted installation, I recommend that you reinstall Maple
using the new Maple 16.02 installer link provided below.
 This version of the installer was created to get around the Windows 8 installation issues and
 may be of help to you in Windows 10 as well, though again please be aware that
 we do not officially support Windows 10 yet.
Here are the steps to reinstall Maple:
1. Click on the Start Menu > Control Panel > Programs and Features ( or Add/Remove Programs).
 Find ‘Maple 16’ in the list and uninstall it. If this is not possible, move on to the next step and continue.
2. Restart your computer.
3. Click on the Start Menu > Computer > Local Disk C: > Program Files.
If there is a folder here called ‘Maple 16’, please delete it.
4. Download the installer for Maple 16 from the following link:
        http://www.maplesoft.com/downloads/?d=C75DEBEC838C08BB1DCCED0440B49503&pr=Maple16
5. Make sure to download the correct version for your operating system, i.e. Windows version and 32 or 64-bit.
6. Install Maple by right clicking the installation file and choosing ‘Run as administrator’.
I hope that this helps to resolve the issues that you’re having and if it does not,
contact us and we can further investigate for you.

Regards,
Chris
Technical Support Analyst
--------------------------------------------------------------------------------------------------------
 Hi Chris,
My problem with Maple 16 is solved. I completely uninstalled it by Uninstall Tool 3.4, not using brute force. After that I installed Maple 16 by the distributive suggested by you. That's all right.
Regards,
Markiyan Hirnyk
---------------------------------------------------------------------------------------------------------
Alright, that is good to hear. Please let us know if you run into any further issues with your installation.
Regards,
Chris
Technical Support Analyst

FP3.mw

Hi all,

I write this code with some matricial calculations.

There are two important parameters N and Digits (in red in the code).

For N=8, I can do the calculation with Digits=10. For N=10, to get the results (without overflow), I should give Digits=30.

I want to do the calculation for N=100 and higher.

I do not know how to do this. I have a PC with 4G of RAM.

Thank you

While I am working with a problem , suddenly the message 'Kernel connection lost' appeared. After that I restarted maple and then I opened my work sheet again , but I lost all my equations and data in the work sheet. I dont know why? All my work is total empty. 

How can I recover the work sheet data? Solutions are appreciated.

I have attached the lost work sheet for your reference. 

Thanking you.

Hello All,

I looked through the Maple help on PDE systems and pdsolve and the physics problems that appear there. THere are a number of single-PDE cases with initial / boundary conditions; but I couldn't find PDE systems with ics/bcs.

Would you have a (simple) example of a PDE system with its initial / boundary conditions? I am attempting to build understanding of the syntax and different options of "pdsolve". Examples seem to be a great way to learn how to solve PDE systems. One can then pdsolve the PDE system without ics; then add them, try different options etc.

Thank you!

VIM.3.mwHi,How do I make a graph and error table for exact and by using this method i.e VIM 

In the below file, I have tried to create tree using Graphtheory and export it to file. But exporting works only if I read the procedure twice and that too after running the procedure.

test.mw

testproc.txt

I was solving thos differential equiation using dsolve:

diff(P(t),t)=b*P(t)+m*t

dsolve({diff(P(t),t)=b*P(t)+m*t,P(t0)=P0});

where t0=2000 and P0=100 and m=9/50

Then, I found b setting at t=2001, P=2*P0=200, I applied fsolve to do this and the result was:

b=-1.5979...

To this point, Maple computes correctly. The problem starts when I tried to plot the result in a single 2D-graph (P vs t) using the computed value for b, the expression involved is:

P(t)=.1126460951*t-0.7049523744e-1-1.090463096*10^1390*exp(-1.597924898*t)

I wrote

plot( .1126460951*t-0.7049523744e-1-1.090463096*10^1390*exp(-1.597924898*t) , t=2000..2001);

The result was a blank plot, only the axes appeared even if I used the y=A..B option in the plot command. Is there a way to get the desired plot without having to evaluate the function at several points and then using this set of points to generate the plot: plot({[a,b],[c,d],[f,g]...})? (that worked, of course).

Thanks and regards.

P.S. I have used Maple for over 15 years now and I've plotted expressions even more complicated than this one, I found this very strange. I guess the 10^1390 has something to do this time, but I'm not sure...

I would like to import the code from Pg 90 on in the following document into Maple. Any suggestions for doing so with minimal editing required after pasting? http://mspace.lib.umanitoba.ca/xmlui/bitstream/handle/1993/14907/Huang_Liji.pdf?sequence=1&isAllowed=y

thanks,

I have an arrays of data. One for x values, and one for y values. How can I obtain a numerical integration of y for a range of x values?

I have tried defining a function of X using ArrayInterpolation(x,y,X) and then calling evalf(Int(f,xmin..xmax)) but that gives an error message. (I don't seem to be able to paste into this window) The error message says

"Error, invalid input: evalf expects its 2nd argument, n, to be of type posint, but received numeric."

I thought I was using a form of the equation right from the help system.

I also tried the 2D version of integration, but it returns the difference of my limits times my function name.

I aslo tried AdaptiveQuadrature, but I can't get that to work either.

-Mike McDermott

Newbie Maple user

by_parts.mwhi, plz someone tell me what I have to do for such type of error

i posted these ealier without any responds,pls i need some assistance my project supervisor has made it mandatory that i build a maple maplet of the bessel equation:

  i would have loved my maplet to have four knobs/sliders to vary the value of the parameters(T[g],T[0],k,p)  and also a play puase and stop bottons while texts boxes to type in the value of the unvaried parameters(gamma,G,alpha,delta,C[1],C[2]) and this maplet should show a 3d and 2d plot of the equation of which the various varying parameters can be varied to see effect on the plots.1.e 3d plots of (F against p and T[o]),(F against k and T[o]),(F against tortuosity and T[o]) which can be assigned to three different plot bottons but to be ploted on the same plotter and 2d plots of (F against p) and (F against k), (F against tortuosity) which can also be assigned to three different plot bottons but to be plotted on a second plotter aside that of the 3d plots.
i will really gratefull if anyone can help me out,thanks in advance<

Hi,
I'm new at maple and have a problem/question with the rkf45 numerical ODE Solver.

At first, my computer need a lot of time to calculate an analytic solution.
Therefor, I use the numerical way.

I have the following second order ODE:
ODE:=m*((D@@2)(x))(t)+d*(D(x))(t)+k*x(t) = d*(eval(diff(y(x), x), x = t))+k*y(t)
where y(t) is a realy big piecewise function, defined by me.

My initial conditions are:
x(0) = 0, (D(x))(0) = 0

With dsolve, I get the solution x(t) and the first derivative x'(t). I'm able to plot them with odeplot.

But...

Problem 1:
I need also the second derivative x''(t).
On this page: http://www.maplesoft.com/support/help/maple/view.aspx?path=dsolve%2Frkf45there is an example (eq 13 and 14) where the second derivative is useable, but this doesn't work with my differential equation.
I have add 
(D(D(x)))(0) = 0
to my initial conditions but then, I got the error that only 2 initial conditions are required.
What could I do, so that rkf45 returns also the second derivative?

Problem 2:
And in addition to this, I want to calculate with x(t), x'(t), x''(t) but I found no way to use them.
Only plots are possible.
If I reduce y(t) to a minimum, I can do everything with the analytic solution: plot, d/dt, d2/dt2, +, -, ...
I tried also to convert the procedure to a function but in this case, there is no way to derivate it.

Many thanks...

https://drive.google.com/file/d/0Bxs_ao6uuBDUVkE1b2pmcnljcnc/view?usp=sharing
https://drive.google.com/file/d/0Bxs_ao6uuBDUbE56R3Z1c0tLRkE/view?usp=sharing

restart;
changering := proc(Equation1, f3,g3)
g1 := (x,y)-> f3;
f1 := (x,y)-> g3;
h:=subs(g=g1, Equation1);
h:=subs(f=f1, h);
h:=subs(0=0, h);
return h;
end proc:
Eq1 := f(x,g(x,y)) + f(x,y);
h2 := changering(Eq1,x+y, x+y);
h2;

g1 := (x,y)-> x+y;
f1 := (x,y)-> x+y;
h:=subs(g=g1, Eq1);
h:=subs(f=f1, h);
h:=subs(0=0, h);